Hayler, Rowland.
Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management / Rowland Hayler, Michael D. Nichols. - New York : McGraw-Hill, 2007 - 248 p.; 24 cm.
0071470379 9780071470377
Financial services industry --Management
Quality control
332.10684 / S625
Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management / Rowland Hayler, Michael D. Nichols. - New York : McGraw-Hill, 2007 - 248 p.; 24 cm.
0071470379 9780071470377
Financial services industry --Management
Quality control
332.10684 / S625