TY  - BOOK
AU  - Mackey, Daphne
TI  - Send me a message: a step-by-step approach to business and professional writing
SN  - 0071256008
U1  - 428.2 
PY  - 2005///
CY  - New York
PB  - Thomson/Delmar Learning
KW  - Business writing
KW  - Electronic mail messages
N1  - 004546; D 099
ER  -