TY  - BOOK
AU  - Comfort, Jeremy
TI  - Effective telephoning
SN  - 0194570932
U1  - 428.202465 
PY  - 1996///
CY  - Oxford
PB  - Oxford University Press
KW  - English language
KW  - Business English
KW  - Telephone in business
N1  - 002627; Q 039
ER  -