TY  - BOOK
AU  - Harkess, Shiona
AU  - Wherly, Michael
TI  - With pleasure ! English for hotel service staff
SN  - 0071318154
U1  - 428.0024647 
PY  - 1984///
CY  - London
PB  - Thomson
KW  - Receptionists
KW  - English language
KW  - Conversation and phrase books
N1  - 004128; Q 082
ER  -