TY  - BOOK
AU  - Hughes, John
TI  - Telephone English (Includes phrase bank and role plays) - Includes audio CD
SN  - 9781405082198
U1  - 428.3 
PY  - 2006///
CY  - Oxford
PB  - Garnet Education
KW  - English - Telephone conversations - Tutorials
KW  - telephony - business communication - manuals - solutions
N1  - 005442
ER  -