TY - BOOK AU - Hughes, John TI - Telephone English (Includes phrase bank and role plays) - Includes audio CD SN - 1405082194 U1 - 428.3 PY - 2006/// CY - Oxford PB - Harcourt Brace Jovanovich KW - English language KW - Spoken English KW - Study and teaching KW - Foreign speakers KW - Telephone etiquette N1 - 006028; Q 182 ER -