TY  - BOOK
AU  - Comfort, Jeremy
TI  - Effective telephoning
SN  - 0194570940
U1  - 651.73 
PY  - 1996///
CY  - Oxford
PB  - Addison Wesley Longman
KW  - Telephone in business
KW  - English language
KW  - Business English
N1  - 002628; It 139
ER  -