TY  - BOOK
AU  - Harkess, Shiona
TI  - You're welcome ! Englis for hotel reception ( Teacher's book )
SN  - 071318132X
U1  - 428.0024647 
PY  - 1984///
CY  - London
PB  - Oxford University Press
KW  - English language
KW  - Textbooks
KW  - English language - For hotel industries
N1  - 004141; It 282
ER  -