TY  - BOOK
AU  - Spencer-Oatey, Helen
TI  - Culturally speaking : managing rapport through talk across cultures
SN  - 0304704369
U1  - 303.482 
PY  - 2000///
CY  - London
PB  - Sage Publications
KW  - Intercultural communication
N1  - 000355; CH 355
ER  -