TY - BOOK AU - Bly, R.W TI - The encyclopedia of business letters, faxes and e-mail SN - 9781601630292 U1 - 651.74 PY - 2009/// CY - Franklin Lakes, NJ PB - Chambers KW - Commercial correspondence KW - Handbooks, manuals, etc KW - Memorandums KW - Electronic mail messages KW - Facsimile transmission N1 - 005829; X 208 ER -