TY  - BOOK
AU  - Yates, C. St J
TI  - May I help you ?
SN  - 132804212
U1  - 428.64024332 
PY  - 1992///
CY  - New York
PB  - Oxford University Press
KW  - English - professional language - catering - tourism - hotel industry
N1  - 002634; Q 047
ER  -