TY  - BOOK
AU  - Locker,Kitty O.
TI  - Business communication : : building critical skills 
SN  - 0072305873
U1  - 658.4 
PY  - 2001///
CY  - Newn York : 
PB  - The McGraw-Hill, 
KW  - Business communication
KW  - Building critical skills
ER  -