Lahiff, James M. Business communications : strategies and skills / James M. Lahiff, John M. Penrose - 5th ed. - Englewood Cliffs, N.J. : Prentice Hall, 1997 - xix, 634 p.; 26 cm. ISBN: 135311128 Subjects--Topical Terms: Business communication Dewey Class. No.: 658.45 / B979