TY  - BOOK
AU  - Lahiff,James M.
AU  - Penrose,John M.
TI  - Business communications : : strategies and skills 
SN  - 135311128
U1  - 658.45 
PY  - 1997///
CY  - Englewood Cliffs, N.J. : 
PB  - Prentice Hall, 
KW  - Business communication
ER  -