TY - BOOK AU - Rao,Madanmohan TI - Knowledge management tools and techniques: practitioners and experts evaluate KM solutions SN - 750678186 U1 - 658.403 PY - 2005/// CY - London PB - Routledge KW - Knowledge management KW - Organizational learning KW - Data processing KW - Management information systems KW - Information resources management KW - Database management KW - Quản lý tri thức KW - Xử lý dữ liệu ER -