Fisher, Roger Getting to yes : negotiating agreement without giving in / Roger Fisher, William Ury ; Bruce Patton editor. - 3rd ed. - New York : Penguin Books, 2011 - 204 p. ; 20 cm. ISBN: 9780143118756 Subjects--Topical Terms: NegotiationĐàm phán Dewey Class. No.: 158.5 / G394