TY  - BOOK
AU  - Fisher,Roger
AU  - Ury,William
AU  - Patton,Bruce
TI  - Getting to yes: negotiating agreement without giving in 
SN  - 9780143118756
U1  - 158.5 
PY  - 2011///
CY  - New York
PB  - Penguin Books
KW  - Negotiation
KW  - Đàm phán
ER  -