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Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus / Walter Freyer, Wilhelm Pompl

by Freyer, Walter | Pompl, Wilhelm.

Edition: 2. AuflageMaterial type: Text Text; Format: print Language: German Publication details: München : Oldenbourg, 2008Availability: Items available for loan: Khoa Ngữ văn Đức - ĐH Khoa học Xã hội và Nhân văn Hồ Chí MinhCall number: 658.81 R375 (1).

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2.
Erfolgsfaktoren für Reisebüros : Dienstleistungsqualität - Kundenzufriedenheit - Kundenbindung - Erlebnismarketing ; bundesweite Mystery-shopping-Studie in 622 Reisebüros / Thorsten Koppenhagen

by Koppenhagen, Thorsten.

Material type: Text Text; Format: print Language: German Publication details: Saarbrücken : Verlag Dr. Müller, 2008Availability: Items available for loan: Khoa Ngữ văn Đức - ĐH Khoa học Xã hội và Nhân văn Hồ Chí MinhCall number: 338.76191 E67 (1).

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