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1.
Tourismus : Einführung in die Fremdenverkehrsökonomie / Walter Freyer

by Freyer, Walter.

Edition: 11. AuflageMaterial type: Text Text; Format: print Language: German Publication details: Berlin ; München ; Boston : De Gruyter Oldenbourg, 2015Availability: Items available for loan: Khoa Ngữ văn Đức - ĐH Khoa học Xã hội và Nhân văn Hồ Chí MinhCall number: 338.4791 T727 (1).

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2.
Erfolgsfaktoren für Reisebüros : Dienstleistungsqualität - Kundenzufriedenheit - Kundenbindung - Erlebnismarketing ; bundesweite Mystery-shopping-Studie in 622 Reisebüros / Thorsten Koppenhagen

by Koppenhagen, Thorsten.

Material type: Text Text; Format: print Language: German Publication details: Saarbrücken : Verlag Dr. Müller, 2008Availability: Items available for loan: Khoa Ngữ văn Đức - ĐH Khoa học Xã hội và Nhân văn Hồ Chí MinhCall number: 338.76191 E67 (1).

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