000 00483nam a22001574 4500
020 _a9780194579063
041 _aeng
082 _a428.1
_bE58
100 _aRichey, Rosemary
245 _aEnglish customer care (Oxford Business English) - Express series - Includes MultiROM
260 _aNew York
_bIrwin
_c2007
300 _a80 p.
_c26 cm
500 _a006033
_aQ 187
650 _aEnglish (language) - Business and business language.
_aCustomer Service - Terminology
942 _cBOOK
999 _c3832
_d3832