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Service quality management in hospitality, tourism, and leisure

By: Kandampully, JayContributor(s): Mok, Connie | Sparks, Beverley AMaterial type: TextTextLanguage: English Publication details: New York : Haworth Hospitality Press, 2001Description: xvii, 339 tr. ; 22 cmISBN: 9780789011411Subject(s): Hospitality industry -- Management | Tourism -- Management | Leisure industry -- ManagementDDC classification: 647.940685
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Item type Current library Call number Status Date due Barcode
Sách Khoa Du lịch - ĐH Khoa học Xã hội và Nhân văn Hồ Chí Minh
Khoa Du lịch
647.940685 S491 (Browse shelf (Opens below)) Available 200310000008

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Service quality management in hospitality, tourism, and leisure
Kandampully, Jay.
2001
Khoa Du lịch,
(200310000008 -/- 647.940685 S491 -/- DL)

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